{"id":865,"date":"2024-10-17T20:16:51","date_gmt":"2024-10-17T20:16:51","guid":{"rendered":"https:\/\/www.siciliarance.com\/politique-de-remboursement-et-de-retour\/"},"modified":"2024-10-17T20:52:59","modified_gmt":"2024-10-17T20:52:59","slug":"politique-de-remboursement-et-de-retour","status":"publish","type":"page","link":"https:\/\/www.siciliarance.com\/fr\/politique-de-remboursement-et-de-retour\/","title":{"rendered":"Politique de remboursement et de retour"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"865\" class=\"elementor elementor-865 elementor-11\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-70554539 e-flex e-con-boxed e-con e-parent\" data-id=\"70554539\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-26a60c10 elementor-widget elementor-widget-text-editor\" data-id=\"26a60c10\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<h2><strong>Retours et remboursements<\/strong><\/h2>\n<p>Nous nous engageons \u00e0 assurer votre satisfaction lors de chaque achat. Si, pour quelque raison que ce soit, vous n&rsquo;\u00eates pas satisfait de votre commande, vous avez le droit de demander un retour ou un remboursement selon les conditions suivantes. <\/p>\n<h3>Droit de r\u00e9tractation<\/h3>\n<p>Vous avez le droit de demander un retour ou un remboursement dans un d\u00e9lai de <strong>14 jours<\/strong> \u00e0 compter de la date de r\u00e9ception du produit, sans avoir \u00e0 fournir de raisons.<\/p>\n<p>Pour les produits alimentaires p\u00e9rissables, tels que les oranges ou autres fruits frais, les retours doivent \u00eatre demand\u00e9s dans les <strong>7 jours<\/strong> suivant la livraison.<\/p>\n<h3>Conditions de retour<\/h3>\n<ul>\n<li>Le produit doit \u00eatre retourn\u00e9 <strong>intact<\/strong>, dans le m\u00eame \u00e9tat que celui dans lequel il a \u00e9t\u00e9 envoy\u00e9, sans aucun d\u00e9faut.<\/li>\n<li>L&rsquo;<strong>emballage d&rsquo;origine<\/strong> doit \u00eatre inclus et intact.<\/li>\n<li>Les produits endommag\u00e9s ou utilis\u00e9s ne seront pas accept\u00e9s.<\/li>\n<\/ul>\n<h3>Proc\u00e9dure de retour<\/h3>\n<p>Pour demander un retour, veuillez nous contacter par courrier \u00e9lectronique \u00e0 l&rsquo;adresse suivante <strong><a rel=\"noopener\">info@siciliarance.com<\/a><\/strong> dans le d\u00e9lai indiqu\u00e9. Nous vous fournirons des instructions sur la mani\u00e8re de proc\u00e9der au retour. <\/p>\n<h3>Si vous le souhaitez, vous pouvez \u00e9galement utiliser le <strong>formulaire de retrait<\/strong> suivant :<\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0fcefab elementor-button-align-start elementor-widget elementor-widget-form\" data-id=\"0fcefab\" data-element_type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Suivant&quot;,&quot;step_previous_label&quot;:&quot;Pr\\u00e9c\\u00e9dent&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Nouveau formulaire\" aria-label=\"Nouveau formulaire\" novalidate=\"\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"865\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"0fcefab\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Politique de remboursement et de retour - Siciliarance\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"865\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tN. Ordre\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"N. Ordre\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-date elementor-field-group elementor-column elementor-field-group-field_31810de elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_31810de\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tDate de r\u00e9ception :\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\n\t\t<input type=\"date\" name=\"form_fields[field_31810de]\" id=\"form-field-field_31810de\" class=\"elementor-field elementor-size-sm  elementor-field-textual elementor-date-field\" placeholder=\"Date de r\u00e9ception :\" required=\"required\" pattern=\"[0-9]{4}-[0-9]{2}-[0-9]{2}\">\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-date elementor-field-group elementor-column elementor-field-group-field_b93d6e1 elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_b93d6e1\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tDate de la commande\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\n\t\t<input type=\"date\" name=\"form_fields[field_b93d6e1]\" id=\"form-field-field_b93d6e1\" class=\"elementor-field elementor-size-sm  elementor-field-textual elementor-date-field\" placeholder=\"Date de la commande\" required=\"required\" pattern=\"[0-9]{4}-[0-9]{2}-[0-9]{2}\">\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_d1ce3b8 elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_d1ce3b8\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNom\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_d1ce3b8]\" id=\"form-field-field_d1ce3b8\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Nom\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_65cfbd0 elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_65cfbd0\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNom de famille\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_65cfbd0]\" id=\"form-field-field_65cfbd0\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Nom de famille\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tCourriel\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Courriel\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Envoyer une demande<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cf7fb63 elementor-widget elementor-widget-text-editor\" data-id=\"cf7fb63\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<p>Vous pouvez nous envoyer ce formulaire par courrier \u00e9lectronique ou l&rsquo;utiliser comme guide pour envoyer votre demande de retour.<\/p>\n<h3>Frais d&rsquo;exp\u00e9dition<\/h3>\n<p>Les frais de retour sont \u00e0 la charge du client. Il incombe au client de s&rsquo;assurer que le produit est renvoy\u00e9 correctement et sans dommage. Nous vous recommandons d&rsquo;utiliser un service d&rsquo;exp\u00e9dition tra\u00e7able.  <\/p>\n<h3>Remboursement<\/h3>\n<p>Le remboursement sera effectu\u00e9 apr\u00e8s r\u00e9ception et v\u00e9rification du produit, en utilisant la m\u00eame m\u00e9thode de paiement que celle utilis\u00e9e pour l&rsquo;achat (par exemple, la carte de cr\u00e9dit utilis\u00e9e pour la commande).<\/p>\n<p>Votre remboursement sera effectu\u00e9 dans les <strong>14 jours<\/strong> suivant la r\u00e9ception de votre retour. Vous recevrez une notification par courrier \u00e9lectronique lorsque votre remboursement aura \u00e9t\u00e9 effectu\u00e9. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Retours et remboursements Nous nous engageons \u00e0 assurer votre satisfaction lors de chaque achat. Si, pour quelque raison que ce soit, vous n&rsquo;\u00eates pas satisfait de votre commande, vous avez le droit de demander un retour ou un remboursement selon les conditions suivantes. Droit de r\u00e9tractation Vous avez le droit de demander un retour ou [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-865","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.5 (Yoast SEO v23.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Politique de remboursement et de retour - Siciliarance<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.siciliarance.com\/fr\/politique-de-remboursement-et-de-retour\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politique de remboursement et de retour\" \/>\n<meta property=\"og:description\" content=\"Retours et remboursements Nous nous engageons \u00e0 assurer votre satisfaction lors de chaque achat. Si, pour quelque raison que ce soit, vous n&rsquo;\u00eates pas satisfait de votre commande, vous avez le droit de demander un retour ou un remboursement selon les conditions suivantes. Droit de r\u00e9tractation Vous avez le droit de demander un retour ou [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.siciliarance.com\/fr\/politique-de-remboursement-et-de-retour\/\" \/>\n<meta property=\"og:site_name\" content=\"Siciliarance\" \/>\n<meta property=\"article:modified_time\" content=\"2024-10-17T20:52:59+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.siciliarance.com\/fr\/politique-de-remboursement-et-de-retour\/\",\"url\":\"https:\/\/www.siciliarance.com\/fr\/politique-de-remboursement-et-de-retour\/\",\"name\":\"Politique de remboursement et de retour - Siciliarance\",\"isPartOf\":{\"@id\":\"https:\/\/www.siciliarance.com\/fr\/#website\"},\"datePublished\":\"2024-10-17T20:16:51+00:00\",\"dateModified\":\"2024-10-17T20:52:59+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.siciliarance.com\/fr\/politique-de-remboursement-et-de-retour\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.siciliarance.com\/fr\/politique-de-remboursement-et-de-retour\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.siciliarance.com\/fr\/politique-de-remboursement-et-de-retour\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.siciliarance.com\/fr\/domicile\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Politique de remboursement et de retour\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.siciliarance.com\/fr\/#website\",\"url\":\"https:\/\/www.siciliarance.com\/fr\/\",\"name\":\"Siciliarance\",\"description\":\"Agrumi di ribera\",\"publisher\":{\"@id\":\"https:\/\/www.siciliarance.com\/fr\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.siciliarance.com\/fr\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.siciliarance.com\/fr\/#organization\",\"name\":\"Siciliarance\",\"url\":\"https:\/\/www.siciliarance.com\/fr\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/www.siciliarance.com\/fr\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.siciliarance.com\/wp-content\/uploads\/2024\/08\/logo-definitivo.png\",\"contentUrl\":\"https:\/\/www.siciliarance.com\/wp-content\/uploads\/2024\/08\/logo-definitivo.png\",\"width\":1921,\"height\":482,\"caption\":\"Siciliarance\"},\"image\":{\"@id\":\"https:\/\/www.siciliarance.com\/fr\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Politique de remboursement et de retour - Siciliarance","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.siciliarance.com\/fr\/politique-de-remboursement-et-de-retour\/","og_locale":"fr_FR","og_type":"article","og_title":"Politique de remboursement et de retour","og_description":"Retours et remboursements Nous nous engageons \u00e0 assurer votre satisfaction lors de chaque achat. 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